Broadway is getting ready to reopen, and audiences want to be confident and secure in their purchase. That’s why shows are promoting consumer-friendly exchange and cancellation policies to encourage people to plan their return to live theatre.
Which means the biggest question for you is: What’s the first show you’re going to see?
We’re all excited to get back into a theatre and see the first show that’ll let us in the door. That same desire to experience live theatre again has visitors and casual theatregoers ready to buy, but asking, “What if?”
What if I’m not feeling well? What if my school cancels all trips again? What if I buy now and my plans change?
OK, deep breaths. The answer is that your purchase is protected by new same-day exchange and cancellation policies across all Broadway shows.
Broadway’s added flexibility encourages exchanges, as well as cancellations for people who simply cannot reschedule. Right now, individuals can exchange or refund up to two hours prior to the performance. Groups can cancel or exchange until 24 hours in advance. Obviously, there’s more to it than that, but the process is pretty easy. As long as you follow the instructions, your ticket purchase will be protected.
A bit of sage advice: always buy from a reliable source. Broadway Inbound works with sales and marketing partners all over the world—tour operators and online travel providers that help groups and individuals plan and book Broadway shows. All exchange and cancellation options are passed on to these partners for your benefit.
No matter how you buy, directly from Broadway Inbound, at the box office, or from your favorite travel site or agent, don’t miss out on this exciting time. No trip to New York is complete without seeing a show—now more than ever.
Be a part of one of the most energized and creative seasons we have ever seen. Choose the show you want to see, buy in advance (with confidence), and secure the best seats. We’ll see you back on Broadway soon.